CAREER

Laserfiche EDMS Solution Engineer


Position Summary

 

  • Responsible for design, and implementation of EDMS and ECM solutions in support of business needs. In addition, the position requires deployment, support, troubleshooting systems, user guidance, and documentation of help desk troubleshooting procedures and operations manuals.
     

 

  • The position is responsible for providing application support and technical input for various our enterprise applications centred around EDMS, Microsoft SharePoint, and  Business Processes Automation. This position will be a point of contact to ensure stability, integrity, and efficiency of systems operations during implementation and after they have been deployed.

 

  • In addition the candidate will be required to work with customers to understand business requirements, business processes, and contribute to definition of system requirements targeting designs to automate business processes.

 

  • Position requires ability to work within a team to evaluate 3rd party applications to determine suitability and ensure fit within the our Technology Road map. Must be capable of working with little supervision, have strong troubleshooting skills, and be an excellent communicator.


Responsibilities

  • Translate business requirements from internal customers into a easily understood system design diagrams

  • Implement EDMS system designs into enterprise applications to support and automate business processes.

  • Serve as technical contact for our EDMS Solutions

  • Provide Tier 2 and/or Tier 3 application support for customer issues encountered

  • Maintain an understanding of business practices, core values, and philosophy of information technology needs of the user community.

  • Evaluate 3rd party applications to determine suitability for use in system designs based off of  EDMS, Microsoft Suites

Education

  • Required - Associates degree in computer science, Engineering or similar field, related work experience may be substituted.

  • Preferred – Bachelors degree in computer science, Information Technology or similar.

Work Experience

  • Preferred – 1+ years professional work experience with Microsoft Windows Server Operating Systems

  • Preferred -  1+ years of Business Analyst or process improvement experience.

  • Preferred -  1+ Microsoft SQL Server Implementation and Configuration Experience

  • Desired    -  1+Network Solutions (LAN, WAN, TCP-IP etc)

  • Desired    – 1+ years of software development experience (Microsoft.NET Environment.)

Knowledge, Skills and Abilities

  • Required to drive results by collaboratively setting, managing, and exceeding challenging goals

  • Required to be a customer advocate by working diligently to deliver high quality products, services, and responses to our customers and advisors

  • Required to develop business acumen by becoming knowledgeable in current and potential future policies, practices and trends that affect the organization

  • Required to be adaptable by actively seeking information and effectively adjusting work within new work structures, processes or cultures

  • Required to build relationships by finding common ground and solve problems for the good of all

  • Required to create an environment that fosters open communication.

Please only those with the aforementioned experience should apply to career@docusoft-ng.com

 

Sales and Marketing Specialist

Post Summary

Sell Our Products to Local Customers all over Nigeria and Africa

 

  • Research your target market and competitors. Fine-tune your “ideal customer” profile. Keep a constant eye on brand integrity and symmetry.* Design a short- and long-term marketing plan to fuel growth and profitability.

  • Develop marketing campaigns and initiatives that advance the marketing plan. Monitor and tweak those campaigns as they unfold. Maintain a marketing calendar.* Manage events such as promotions, trade shows, conventions, exhibitions and other public appearances.

  • Conduct regular market research and make the appropriate changes to the marketing plan. Maintain budgets and ensure marketing initiatives deliver ROI. Remain on high alert for new leads, strategic marketing alliances and sales opportunities, thereby bringing symmetry – and hopefully some team spirit – to your sales and marketing team.

  • Using data and research to help drive sales strategy and reach sales goals. Increasing sales reps' efficiency with leads, transactions and time management. Training team members about products, the marketplace and best practices in sales excellence. Maintaining a library of sales collateral materials for access by sales reps. Forecasting sales for goal setting.

  • Defining sales territories. Managing sales data. Managing technical tools and platforms, including customer relationship management platforms, perhaps with your information technology team.

  • Interpreting analytics and research.

  • Reporting sales performance data.

  • Proper Filing Ability

  • Salaries and Benefits and Commissions will be discussed based on Experience

 

Marketing and Sales Manager Skills and Qualifications:

Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management, Sales Planning, Competitive Analysis, Understanding the Customer, Product Development, Client Relationships, Creative Services

 

Please only those with the aforementioned experience should apply to career@docusoft-ng.com